Fare Increase Effective 01/02/19


      Please be aware of the following information:
      • New ACE Fares are rounded UP to the next $.25
      • Current ACE train tickets will be accepted thru 3-28-2019.  However only new fare tickets will be sold at stations as of 1-2-2019 (online and app 12-28-2018 after 9 p.m.)
      • Passengers must have new fare tickets on Wednesday 1-2-2019 (Monday 12-31-2018 and Tuesday 1-1-2019 no train service)
      • Passengers with current fare tickets are eligible to upgrade those tickets to the new  fare tickets
      • Tickets purchased after the 2013 fare increase are still eligible to upgrade. (Tickets with logo as shown above)
      • Forms are available at the following stations:  Stockton, Lathrop/Manteca, Tracy, Livermore, Pleasanton, Fremont and Great America during operating hours and on our website at www.acerail.com
      • Completed forms can be dropped off in sealed envelopes (including the original ticket(s) and signed payment authorization as directed) at ACE staffed stations – Stockton, Lathrop/Manteca, Tracy and Pleasanton for processing at the main office
      • Accepted forms of payments for the upgrade are commuter checks and credit cards (Visa and Master card)
      • NO CASH or Personal checks are accepted
      • Please allow 5 – 7 business days for processing and shipping
      • Upgrade requests will not be processed on site.
      • Mail-in requests will be processed any time – if the request is received in November 2018 your new ticket will be mailed in December 2018
      • ACE has a NO REFUND ticket policy
      If you have any questions please contact ticketing at ticketing@acerail.com or call 1-800-411-7245
    949 E. Channel St.,
    Stockton, CA 95202
    1-800­-411­-RAIL (7245)
    Website design by Michael Baker International